We offer free 2 man professional home delivery to mainland UK on the majority of our rattan garden furniture sets. Guideline delivery times to mainland UK is between 7-10 working days, and up to 14 working days for the following postcodes; Scotland DG/TD/KL/ML/EH/KY/FK/G Wales SA and South West England PL/TR. Due to the nature of home furniture delivery we cannot guarantee these delivery times as delays can occur which are out of our control.
We can deliver to Northern Ireland BT and the following Scottish postcodes for an additional fee, DD/AB/PH/PA/IV/KW/HS, please contact us for a quote.
Please see the graphic below for postcode specific guideline delivery times;
To track your order please call Trident Home Delivery on 0121-573-0573 or visit http://www.tmflogistics.co.uk/track.html and enter your tracking number and postcode. You may find that the tracking is not updated for a few days, please see the following delivery information for clarification;
Once your order has been received and processed you will be contacted by our home delivery courier who will advise potential delivery dates and times which you can accept or refuse. Please note due to the weight, size and nature of garden furniture home delivery it is your responsibility to ensure there is someone at home on most days to accept collection. We cannot accept complaints of delayed delivery if the first delivery offer or attempt was refused or missed. We try our very best to get your order delivered as soon as possible, however sometimes delays can occur. Our delivery times are a general guide and cannot be guaranteed.
All customers will be contacted to arrange delivery on 3 separate occasions; if we can still not make contact after the third attempt TMF Logistics will await response from the client/customer. If after 4 days the customer has not contacted us, arrangements will be made for the goods to be returned to the retailer/manufacturer.
Some of our orders for smaller rattan sets and accessories are now shipped via ParcelForce. To track these deliveries, please visit the Parcelforce website.